TripTracker logo TripTracker Rappid Applications

TripTracker account deletion

Delete Your TripTracker Account

This page explains how TripTracker users can delete their account and request deletion of associated TripTracker cloud data.

Last updated: 5 May 2026
Recommended

Delete from inside the app

If you can still access TripTracker, the fastest way to delete your account is from the Account tab in the mobile app.

  1. Open the TripTracker app and sign in to the account you want to delete.
  2. Tap the Account tab in the bottom navigation.
  3. Open the Delete Account section.
  4. Read the warning carefully, then tap Delete Account.
  5. Follow any confirmation prompts shown in the app.

Deleting your account permanently removes your TripTracker account and synced TripTracker cloud data associated with that account.

Web fallback

Request deletion without the app

If you have uninstalled TripTracker, cannot sign in, or need help, email Rappid Applications and we will help process the deletion request.

Send your request to info.rappidapplications@gmail.com using the email address on your TripTracker account where possible.

Please include the account email address you want deleted. We may ask for reasonable verification before deleting account data to protect users from unauthorised deletion requests.

What Data Is Deleted

Account deletion is intended to remove your TripTracker user account and cloud data associated with that account, including:

  • Account profile details such as email address, display name, account tier, and authentication account record.
  • Vehicles, saved routes, manual route logs, GPS trip sessions, live tracking sessions, and GPS points associated with your account.
  • Commercial organisation membership information associated with your account.

If you belong to a commercial organisation, records created by other organisation members may remain with that organisation unless those records are also associated with your account or separately requested for deletion by an authorised person.

Timing And Retention

In-app deletion begins immediately after confirmation. Email deletion requests are reviewed and processed within a reasonable timeframe, generally within 30 days after we have enough information to verify and action the request.

Some limited information may be retained temporarily in backups, security logs, or operational records, or where retention is required for security, fraud prevention, legal, accounting, or compliance reasons.